Healthwatch Reading wins award for study of Royal Berkshire’s A and E department

Healthwatch Reading has won an award for their project to find out how people use the Royal Berkshire’s accident and emergency department.

Healthwatch Reading, a publically funded charity that works to improve the town’s health and care services, discovered that more than half of people using the hospital’s emergency deparment had looked for help from other services first, and of these, nearly 8 in 10 said the service they had initially contacted had advised them to go to hospital.

The charity is also running a campaign called #ItStartsWithYou to encourage people to speak up and help make health services better for their communities. They say:

The more that people share their ideas, experiences and concerns about NHS and social care, the more services can understand when improvements are needed.

The Healthwatch Reading hotline is 0118 937 2295 and is open Monday to Friday 9am to 5pm. You can also email them at or post a query on their website.


  1. Healthwatch Reading wins national award
  2. It starts with you
  3. Meet the patients helping to heal the NHS
  4. Healthwatch Reading
  5. Why people go to A&E at the Royal Berkshire Hospital

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