Long Barn Lane surgery “requires improvement”

The  English health and social care regulator, the Care Quality Commission (CQC), inspected Long Barn Surgery in May and reported that it was caring and responsive, but not well led.

The CQC reported that the practice had made some improvements since the previous inspection in January 2015, but had failed to address all of the issues raised then. The report states that the practice currently fails to manage some risks to patients and staff and needs to improve outcomes for patients with dementia or learning disabilities. The overall rating for the surgery remains ‘requires improvement’.

Governance of the practice was rated inadequate:

Some staff had not received mandatory training relevant to their role including infection control, fire safety and health and safety.

Staff we spoke with… were not able to produce any evidence that emergency equipment was checked regularly.

The CQC also said the practice was caring and responsive:

Members of staff were courteous and very helpful to patients and treated them with dignity and respect.

The demands of the practice population were understood and systems were in place to address… the way services were delivered.


Links

  1. CQC report into Long Barn Lane surgery (PDF)
  2. CQC ratings
  3. Long Barn Lane Surgery
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One thought on “Long Barn Lane surgery “requires improvement”

  1. Pingback: The year on Katesgrove Hill | The Whitley Pump

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